1. Who we are
ScanEarn ("we", "us") provides a QR-based loyalty, rewards and ordering platform for businesses. This policy covers the ScanEarn website and dashboard, and the customer-facing scan experience shops run with ScanEarn.
2. Information we collect
- Business account data — name, email, phone, shop details and login credentials when a business signs up.
- Customer data — when a shopper scans a ScanEarn QR, we may collect the details they choose to provide (such as name and phone) to run points and rewards on the shop's behalf.
- Usage data — device, browser and interaction data collected automatically to keep the service secure and working.
3. How we use information
- To provide loyalty, rewards, reviews and ordering features.
- To operate, secure, and improve the service.
- To communicate with you about your account and important updates.
4. Sharing
We do not sell personal data. We share it only with service providers who help us run ScanEarn (for example hosting and payments), and where required by law. Businesses using ScanEarn are responsible for how they use their own customers' data.
5. Cookies
We use essential cookies to keep you signed in and to keep the service secure. We use non-essential cookies only where permitted.
6. Data retention & security
We keep personal data only as long as needed to provide the service or as required by law, and we use reasonable technical and organisational measures to protect it.
7. Your rights
You can request access to, correction of, or deletion of your personal data by emailing us. We will respond in line with applicable law.
8. Contact
Questions about this policy? Email hello@scanearn.com.
This document is a general policy for the ScanEarn service and may be updated from time to time. Continued use of the service means you accept the current version.